The partnership between Cognizant and Microsoft could assist ease a few of that, as Cognizant’s consulting companies may help enterprises discover methods to leverage copilots as a part of their enterprise processes.

Bernard Marr, creator of the e book Generative AI in Observe: 100+ Superb Methods Generative Synthetic Intelligence is Altering Enterprise and Society, sees the partnership representing a major shift in how CIOs method digital transformation.

“It means they’ll now leverage AI know-how to reinforce operational effectivity, scale back guide work, and innovate at scale,” he stated. “CIOs might want to deal with aligning AI-driven options with broader enterprise methods, making certain seamless integration into current processes whereas addressing potential challenges like knowledge safety and moral AI use. This partnership gives CIOs with entry to AI instruments that may enormously speed up innovation and enhance buyer experiences.”

Nonetheless, Marr stated that the lowered want for labor as a result of AI automation doesn’t essentially translate into lowered prices. Whereas AI can streamline workflows and improve productiveness, there’s a major funding in AI infrastructure, coaching, and ongoing upkeep, he stated.

“Furthermore, the worth delivered by AI goes past easy job automation — it contains enhanced innovation, improved high quality, and extra capabilities that might in any other case require in depth human assets,” he added. “Subsequently, whereas AI can scale back guide labor, its influence on prices must be seen inside the broader context of the added worth it brings.”

AI issues stay

Whereas the collaboration between Microsoft and Cognizant would possibly assist CIOs higher combine generative AI into their enterprise methods, its use nonetheless carries uncertainties, Marr stated.